FAQ

What is the difference between a psychologist and a psychiatrist?

A psychiatrist is a medical practitioner who specialises in mental health and can prescribe medication. Psychologists are trained mental health professionals who help clients with problems which affect their everyday life such as stress, depression, relationship issues and anxiety.

 

What is the difference between a Psychologist and a Clinical Psychologist?

Clinical psychologists have additional training in psychology and specialise in the assessment, diagnosis and treatment of mental health issues, which can include psychological disorders, as well as  daily life challenges, life transitions, and personal development. Clinical Psychologists must hold a minimum of a Masters degree in Clinical Psychology and 2 years’ supervised work experience after receiving their degree. Clinical Psychologists have specialist endorsement with the Psychology Board of Australia and are specialist providers under Medicare and as such their clients are eligible for a higher level of rebate.

 

How do I book an Appointment ?

To book an appointment call 0411302353 or email the practice julie@ritch.com.au

If the phone is unattended please leave a message with your contact details and the call will be returned as soon as possible. Julie will spend time on the phone answering any queries you may have before coming to your first appointment.

 

How long does a session last ?

First appointments will usually take 1hr to 1hr 15mins to enable a thorough detailed understanding of the difficulties you are facing. All subsequent sessions will last for 55 minutes. The number of sessions needed will depend on the nature of your concerns and will be discussed after the initial consultation.

 

Julie works collaboratively with children, young adults and their families. If you are seeking help for your child, the initial interview will be conducted with parent(s) alone to enable a comprehensive background history. It will be helpful to bring along any past documents such as school reports or previous professional reports that will assist with the assessment process. In some circumstances it is necessary to conduct a school observation in order to enable a more detailed assessment.

 

Do I need a referral?

You do not need a referral, unless you are eligible to claim through Medicare

 

How do I claim consultations with Medicare?

Your GP, Pediatrician or Psychiatrist are able to determine if you are eligible for services that are funded by Medicare. If so you would be entitled under the 'Better access to mental health initiative' to receive from medicare a rebate for up to ten therapy sessions in each calendar year. Make an appointment with your GP to discuss the issues you have been facing. Your GP will then complete a Mental Health Care plan (MHCP). You will need to bring your MHCP to your first appointment. More information about Medicare rebates can be found from Medicare Australia on 132011 or by visiting www.medicareaustralia.gov.au

 

Can I claim fees from my private health fund?

Most private health funds provide rebates for psychological services depending upon your level of cover. Please contact your health fund to find out more. You are not able to claim from Medicare and your private health fund for the same session.


How do I pay?

The fees charged are guided by the Australian Psychological Society and you are welcome to discuss the current fees when you make contact. Fees can be paid by EFTPOS, cash or credit card at the end of the appointment. Medicare claims can be made onsite through our HICAPS terminal with your rebate instantly refunded to your account, so please bring your Medicare card and an EFTPOS card to access the rebate (Medicare does not rebate to credit cards).

 

Do you charge cancellation fees?

24 hours notice is required for cancellation or changes to your appointment time. Less than 24 hours notice will incur a cancellation fee of the full cost of the session.


Are group programs available?

Julie is planning group programs in the near future, such as ‘Cool Kids', 'Mindfulness Meditation', 'Social Skills' and 'Stress Management' for school age children and parenting programs, more information will be available about this soon.